Ambulance tracking, real-time video monitoring, intelligent dispatch based on traffic, real-time interaction with driver and call center.
AmbuTrace+ facilitates the efficient management of ambulances and the dispatching of vehicles efficiently to the service points. It provides tools and functionalities to streamline the entire ambulance operation, from receiving emergency calls to dispatching the nearest ambulance and tracking its status. The main functionalities of AmbuTrace+ include the following:
- Call management:
AmbuTrace+ captures emergency notifications or requests through 911/112/999, like call center integrations to dispatch ambulance services. It collects crucial information such as initial patient details, location, nature of the emergency, and additional notes. It ensures prompt and accurate recording of emergency incidents.
- Dispatch and resource allocation:
AmbuTrace+ allows dispatchers to allocate the appropriate ambulance and crew to an emergency location based on proximity, urgency, and availability. It considers each ambulance as an IoHT (Internet of Health Things) element, collects real-time information on ambulance location, crew availability, and resource capacity, and makes decisions based on such information.
- GPS tracking and navigation:
AmbuTrace+ integrates with GPS technology to track the location of ambulances in real time. It provides dispatchers with accurate information on ambulance position, speed, and estimated arrival time (ETA). It helps optimize routing and navigation for efficient response times.
- Automated dispatching:
AmbuTrace+ incorporates automated dispatch algorithms considering predefined criteria to determine the most suitable ambulance for each emergency. It assists dispatchers in making informed decisions and reduces response time.
- Communication and coordination:
The system enables seamless communication between dispatchers, ambulance crews, 911 call centers, and emergency health service providers such as hospital EMSs.
- AmbuTrace+ Mobile App:
AmbuTrace+ Paramedics Mobile App allows ambulance crews to document with the predefined forms; patient information, vital signs, treatments administered, and other essential details during the emergency response. It ensures accurate and timely recording of patient data for continuity of care and reporting purposes.
- Driver Mobile application:
AmbuTrace+ driver mobile application allows our partners to receive dispatch information, navigate to the incident location, update patient information, and communicate with dispatchers. It enhances field operations and real-time data exchange.
- Performance monitoring and reporting:
The system generates reports and analytics on ambulance response times, resource utilization, incident statistics, and other performance metrics such as vehicle run time or idle time. It helps monitor and evaluate the vehicle health, efficiency, and effectiveness of ambulance services, supporting continuous improvement initiatives.
- Integration with hospital systems:
Through its APIs, AmbuTrace+ integrates in real-time with hospital information systems to provide seamless patient data transfer and prepare hospitals for incoming patients. It ensures smooth coordination between ambulances and healthcare facilities.
- Compliance and reporting:
AmbuTrace+ assists in maintaining compliance with regulatory requirements and standards. It supports the generation of incident reports, documentation for patient services, and data submission to authorities or regulatory bodies.